Each state and territory has a system to receive and respond to reports of possible child care health and safety violations. Below are links to state and territory-specific instructions on how to submit a child complaint, as well as a list of statewide toll-free numbers, regional numbers, and online reporting options (if available) for the agencies designated to receive and investigate reports of suspected child care health and safety violations. Professionals, families, and concerned citizens can use the contact information below to report their concerns.

States and Territories

Alabama | Alaska | American Samoa | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | District of Columbia | FloridaGeorgia | Hawaii |Idaho |Illinois ||Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Northern Mariana Islands | Ohio | Oklahoma | Oregon | Pennsylvania | Puerto Rico | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virgin Islands |Virginia | Washington | West Virginia | Wisconsin | Wyoming

Note: Click the States and Territories link to return to the top of the States and Territories list.

Alabama
Online Information How to File a Child Care Complaint in Alabama
Statewide Number Toll-free 866-528-1694 or 334-242-1425
Email Submission childcare.licensing@dhr.alabama.gov

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Alaska
Statewide Number 

Toll-free 888-268-4632

Regional Numbers You may also contact your regional licensing office.
Anchorage Municipality 907-343-4758
North Regional

Fairbanks

907-451-3198
South Central

Anchorage

907-269-4500
South East

Juneau

907-465-4756

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American Samoa
Statewide Number

American Samoa Child Care Program

684-633-1571

684-633-1572

684-633-1573

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Arizona
Online Information

Arizona Online Reporting Form

Arizona Child Care Complaint Frequently Asked Questions

Statewide Number

Toll-free 800-615-8555 (outside metropolitan area)

Regional Numbers You may also contact your regional licensing office.
Child Care Licensing Phoenix Main Office 602-364-2539
Child Care Licensing Tucson Office 520-628-6541

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Arkansas
Online Information Arkansas Online Complaint Form
Statewide Number 501-682-8590

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California
Online Information How to File a Child Care Complaint in California
Statewide Number Toll-free 844-538-8766

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Colorado
Online Information How to File a Child Care Complaint in Colorado
Statewide Number 303-866-5958

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Connecticut
Online Information How to File a Child Care Complaint in Connecticut
Statewide Number Toll-free 800-282-6063 or 860-500-4450

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Delaware
Online Information

How to File a Child Care Complaint in Delaware

Delaware Online Reporting Form

Statewide Number

No statewide number

Regional Numbers To file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Kent or Sussex Counties 302-739-5487
New Castle County 302-892-5800

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District of Columbia
Online Information How to File a Child Care Complaint in D.C.
Statewide Number 202-727-2993
Email Submission OSSE.ChildcareComplaints@dc.gov

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Florida
Online Information Florida: How to File a Child Care Complaint and Online Complaint Form
Statewide Number No statewide number. Please contact your appropriate regional office.

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Georgia
Online Information How to File a Child Care Complaint in Georgia
Statewide Number 404-657-5562 or 404-656-5957

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Hawaii
Online Information How to File a Child Care Complaint in Hawaii
Statewide Number

No statewide number.

Regional Numbers Please contact your regional licensing unit to make a complaint in Hawaii.
East Hawaii

Hilo

808-981-7290
Kauai 808-241-3679
Maui

Lanai & Molokai

808-243-5866
Oahu Unit 1

East

808-587-5266
Oahu Unit 2

West

808-675-0470
West Hawaii

Kailua-Kona

808-327-4755

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Idaho
Online Information How to File a Child Care Complaint in Idaho
Statewide Number Toll-free 800-926-2588 or 2-1-1 (in-state)
Email Submission careline@dhw.idaho.gov

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Illinois
Online Information How to File a Child Care Complaint in Illinois
Statewide Number Toll-free 877-746-0829 (in-state) 

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Indiana
Statewide Number

Call Brighter Futures at 800-299-1627 or the Office of Early Childhood and Out-of-School Learning at 877-511-1144.

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Iowa
Statewide Number Toll-free 844-786-1296

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Kansas
Online Information Kansas: How to File a Child Care Complaint and Online Complaint Form
Statewide Number 785-296-1270

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Kentucky
Statewide Number 502-564-7962

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Louisiana
Statewide Number 225-342-9905
Email Submission LDELicensing@la.gov

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Maine
Online Information How to File a Child Care Complaint in Maine
Statewide Number 207-287-5020

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Maryland
Online Information How to File a Child Care Complaint in Maryland
Statewide Number No statewide number.
Regional Numbers To file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Allegany, Garrett, and Washington Counties 301-791-4585
Anne Arundel County 410-573-9522
Baltimore City 410-554-8315
Baltimore County 410-583-6200
Calvert, Charles, and St. Mary’s Counties 301-475-3770
Caroline, Dorchester, Kent, Queen Anne's, and Talbot 410-819-5801
Carroll County 410-549-6489
Cecil and Harford Counties 410-569-2879
Frederick County 301-696-9766
Howard County 410-750-8771
Montgomery County 240-314-1400
Prince George’s County 301-333-6940
Somerset, Wicomico, and Worcester Counties 410-713-3430

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Massachusetts
Online Information

Massachusetts Online Complaint Form: Unlicensed Child Care

Statewide Number No statewide number.
Regional Numbers To file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Cape and Southeast Region

Barnstable, Bristol, Dukes, Nantucket, Norfolk, and Plymouth Counties

508-828-5025
Central Region

Worcester County

508-798-5180
Metro Boston 617-472-2881
Northeast Region

Essex and Middlesex Counties

978-681-9684
Western Region 413-788-8401

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Minnesota
Online Information  How to File a Child Care Complaint in Minnesota: Child Care Centers
Statewide Number 651-431-6500
Certified and Licensed Child Care Centers 651-431-6600
Licensed Family Child Care

To report concerns about a licensed family child care program, contact your local county or tribal licensing agency.

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Mississippi
Online Information Mississippi: How to File a Child Care Complaint and Online Complaint Form
Statewide Number Toll-free 866-489-8734
Email Submission CC.ComplaintUnit@msdh.ms.gov

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Missouri
Online Information How to File a Child Care Complaint in Missouri
Statewide Number

 

573-751-2450 (Select Option 2)

Central office accepts reports from all regions.

Regional Numbers You may also contact your regional licensing office.

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Montana
Statewide Number 406-444-2012

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Nevada
Online Information

Nevada Online Complaint Form

Statewide Number 702-486-3822

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New Hampshire
Online Information

How to File a Child Care Complaint in New Hampshire

Statewide Number Toll-free 800-852-3345 ext. 9025 (in-state)  or 603-271-9025
Email Submission

CCLUoffice@dhhs.nh.gov

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New Mexico
Statewide Number

A parent may submit a complaint about a child care provider in New Mexico by calling the Early Childhood Education and Care (ECECD) Intake Center at 888-351-0037.

Regional Numbers You may also contact your regional licensing office.
Central Region 505-841-4825
Northern Region 505-827-3814
South East Region 575-625-1078
South West Region 575-373-6609
Email Submission ChildCare.Complaint@state.nm.us
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New York
Online Information How to File a Child Care Complaint in New York
Statewide Number Toll-free 800-732-5207 or 3-1-1 (for the 5 Boroughs of NYC)

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North Carolina
Online Information How to File a Child Care Complaint in North Carolina
Statewide Number Toll-free 800-859-0829 (in-state only) or 919-814-6300

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North Dakota
Statewide Number

Toll-free 800-245-3736

To file a child care complaint or report a child care health and safety violation in North Dakota, contact a licensing specialist in your county.

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Ohio
Statewide Number 877-302-2347 (Select Option 4)
Email Submission childcarepolicy@jfs.ohio.gov

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Oklahoma
Online Information Oklahoma: How to File a Child Care Complaint and Online Complaint Form
Statewide Number Toll-free 844-834-8314 or 405-521-3561
Report Child Abuse and Neglect 800-522-3511
Report Human Trafficking 855-617-2288

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Oregon
Online Information Oregon: How to File a Child Care Complaint and Online Complaint Form
Statewide Number Toll-free 800-556-6616

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Pennsylvania
Statewide Number No statewide number. To file a child care complaint or report a child care health and safety violation in Pennsylvania, contact your regional licensing office.
Regional Numbers To file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Central

Adams, Centre, Clinton, Cumberland, Dauphin, Juniata, Lancaster, Lebanon, Lycoming, Mifflin, Northumberland, Perry, Snyder, Tioga, Union, and York

Toll-free 800-222-2117
Northeast

Berks, Bradford, Carbon, Columbia, Lackawanna, Lehigh, Luzerne, Monroe, Montour, Northampton, Pike, Schuylkill, Sullivan, Susquehanna, Wayne, and Wyoming

Toll-free 800-222-2108
Southeast

Bucks, Chester, Delaware, Montgomery, and Philadelphia

Toll-free 800-346-2929
Western

Allegheny, Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Fayette, Forest, Franklin, Fulton, Greene, Huntingdon, Indiana, Jefferson, Lawrence, McKean, Mercer, Potter, Somerset, Venango, Warren, Washington, and Westmoreland

Toll-free 800-222-2149

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Puerto Rico
Statewide Number

787-724-7474 ext. 3606 or 3612

Regional Numbers To file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Aguadilla 787-891-5570
Arecibo 787-878-2101
Bayamón 787-269-2222
Carolina 787-762-3070
Caguas 787-743-4068
Guayama 787-864-4373
Humacao 787-852-0788
Mayagüez 787-833 -3030
Ponce 787-848-4520
San Juan 787-724-8585

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South Carolina
Online Information How to File a Child Care Complaint in South Carolina
Statewide Number No statewide number.
Regional Numbers To file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Region 1

Abbeville, Anderson, Cherokee, Counties Greenville, Greenwood, Laurens, Newberry Oconee, Pickens, and Spartanburg

Toll-free 800-637-8550
Region 2

Aiken, Bamberg, Barnwell, Chester, Counties Edgefield, Fairfield, Kershaw, Lancaster, Lexington,  McCormick, Richland, Saluda, Union, and York

Toll-free 888-202-1469

Region 3

Allendale, Beaufort, Berkeley, Calhoun, Charleston Colleton, Counties, Dorchester, Hampton, Jasper, and Orangeburg

Toll-free 800-260-0211
Region 4

Chesterfield, Clarendon, Counties Darlington, Dillon, Florence, Georgetown, Horry, Lee, Marion, Marlboro, Sumter, and Williamsburg

Toll-free 800-464-9138

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Tennessee
Online Information How to File a Child Care Complaint in Tennessee
Statewide Number Toll-free 800-462-8261
Email Submission ChildCareHotline.DHS@tn.gov

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Texas
Statewide Number Toll-free 800-252-5400

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Utah
Online Information How to File a Child Care Complaint in Utah
Statewide Number 801-707-4188

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Vermont
Online Information How to File a Child Care Complaint in Vermont
Statewide Number Toll-free 800-649-2642
Email Submission ahs.dcfcddchildcarelicensing@vermont.gov

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Virginia
Online Information How to File a Child Care Complaint in Virginia
Statewide Number Toll-free 800-543-7545

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Virgin Islands
Online Information How to File a Child Care Complaint in the Virgin Islands
Statewide Number

Island-wide: 340-774-0930 ext. 4109

St. Thomas/St. John District: 340-774-0930 ext. 4181

St. Croix District: 340-772-7147

Email Submission consumeraffairs@dhs.vi.gov

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Washington
Online Information How to File a Child Care Complaint in Washington
Statewide Number Toll-free 866-363-4276

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West Virginia
Statewide Number 304-356-4619

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Wisconsin
Online Information How to File a Child Care Complaint in Wisconsin
Statewide Number No statewide number.
Regional Numbers To file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Northern

Ashland, Bayfield, Florence, Forest, Iron, Langlade, Lincoln, Marathon, Oneida, Portage, Price, Sawyer, Taylor, Vilas, and Wood

715-361-7700
Northeastern

Brown, Calumet, Door, Fond du Lac, Green Lake, Kewaunee, Manitowoc,  Marinette, Marquette, Menominee, Oconto, Outagamie, Ozaukee, Shawano, Sheboygan, Washington, Waupaca, Waushara, and Winnebago

920-785-7811
Southern

Adams, Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa,  Jefferson, Juneau, Lafayette, Richland, Rock, Sauk, and Walworth

608-422-6765
Southeastern

Kenosha, Milwaukee, Racine, and Waukesha

262-446-7800

Western

Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, Lacrosse, Monroe, Pepin, Pierce, Polk, Rusk, St. Croix, Trempealeau, Vernon, and Washburn

715-930-1148

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Wyoming
Online Information How to File a Child Care Complaint in Wyoming
Statewide Number No statewide number. Report complaints to your local licensing office.

 

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